Data Deletion
Last updated: 21 October 2026
You can ask us to delete the data we hold about you at any time. This page explains what we hold, how to ask, and what happens next. It applies to the EBAC Marketing service, including anything we received through Facebook or Instagram.
What we store from Facebook and Instagram
- The name and ID of the Facebook Page you connected, and of any linked Instagram professional account.
- An access token that lets us publish to that Page on your behalf.
- The posts we published for you (what was posted, when, and whether it worked).
We don't store your Facebook password and we don't read your personal Facebook profile or messages.
Option 1 — Disconnect immediately (you can do this yourself)
- Sign in at ebac.group/pos-system and open Marketing → Settings.
- Tap Disconnect. This deletes the stored Page connection and access token straight away, and posting stops.
- You can also remove the app from Facebook: Settings & privacy → Settings → Business integrations (or "Apps and websites") → select EBAC → Remove. Facebook then stops our access.
Option 2 — Delete your account and all your data
Email bizmark@ebac.group from the address on your account with the subject "Delete my data". Tell us which store/business it is. We will:
- confirm it is really you;
- delete your account, store, products, photos, campaigns, post history and the stored Facebook/Instagram connection;
- confirm by email once it is done, normally within 14 days.
We may keep limited records where the law requires it (for example payment records for accounting), and backups are overwritten within 30 days.
If you removed our app on Facebook
Removing the EBAC app from your Facebook settings withdraws our access to your Page. To also have the remaining data deleted from our system, use Option 2 above.
Contact
bizmark@ebac.group
EBAC